Sales Process & Consumer Decision process

Sales Process & Consumer Decision process

Sales Process: It doesn’t happen in a vacuum. This is the result of mental interaction in the mind of the customer buying. Is the result of a mental decision to get the product. This is a mental state. That a first-time buyer doesn’t need to buy porcelain.

First to attract attention then the attention is converted into an interest in the product. The interest will create the desire for the need in the mind of the customer.

If the requirement is strong positivity from the customer. And they will demand the product or service. So these activities will result in exchange.

Meaning of SellingWhat is Free Course?

Sales Process

The exchange must satisfy both parties. That’s selling the exchange. And don’t hold it. Follow the seriousness of action Marketing has advised various models and theories.

But believe in the advice of selling gurus. That the Alwan theory is not better than the other One theory is not suitable for everyone. Sales Process Consultant Child is not a standard format. That every salesperson should follow this.

Only on the outline, it varies by product. &c Customer Product Manufacturer Goods & Service Tangible Goods Sales & Service Sales A salesperson must learn to be the position.

Psychology plays an important role in selling the mind of the customer.

The agreement must be properly purchased in order to effect the sale. L&D purchase decisions are made with the mind in mind. In the process of buying in the mind of the customer, buyers go through several mental states.

Psychological stress and process diversity according to buyers objective requirement economic level or knowledgeable experience buying culture A consumer makes a living decision every day.

Some buying decisions are very simple. And some very complicated it depends on the type of product. That converted product consumer participation is very low.

They are not involved in decision-making. They regularly offer potential transactional shopping products. And particular products are expensive and have a great long-term impact on customer life so more information is needed for the customer to take longer to buy this type of product.

They represent comprehensive decision-making brother The buying decision depends on the type of customer.

There are server types. To simplify, they are classified as a non-institutional buyer. And institutional brothers, non-institutional brothers are ordinary people.

Those who buy to use or consume the institutional brother. Businesses are organizations or people to whom they buy resale. Or to conduct business they process our products to produce new products.

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Consumer decision making

Purchasing is a serious decision that is known as the purchase process for the purpose of the study. It is divided into phases. But in reality, it is an inexhaustible change. Which customers decide to start with incentives.


A stimulus is any input that affects the five human senses. Small taste tactile and auditory stimuli can be intrinsic or extrinsic.

The radish is compressed by an individual general need. such as hunger and trust external stimuli a person is a team from outside. Which includes. The human sensation of organs like eyes, nose, ears, skin, etc.

Problem restructuring

Once a consumer is exposed to a stimulus. And it is very strong. So it affects the mind of the customer. They sense the difference.

Information search

Only if the storm is strong enough to create a need. And want customers to search for information at the very beginning of the customer.

Searches internal information. Which makes the exercise faster to use on the knowledge reasoning part. If not satisfied it will search for external information.

Evaluation and Optional

After obtaining the information and analyzing the available options, the consumer is ready to make a decision not to use a simple and single evaluation process in all purchase situations.

There is no single and simple evaluation process. Customers follow evaluation procedures.

Purchase decision

A buyer ranks different products/services on different labels. and makes purchases in tension strings by most preferred product.

Outcomes and post-purchase behavior

It is to realize the value consumed by the consumer purchase with the benefit.

The process of rapid hugging of customers is at various stages of decision making. And it says that one needs to follow the process step by step.

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